Our mission is to support you and your family while providing loving, nurturing care.

FAQs

  • What are your service areas?

    We provide in-person services in Northern VA (Arlington, Alexandria, & surrounding areas), Washington DC, and MD. Depending on your location, we may have Care Team Members available to assist you. Virtual support can be provided anywhere!

  • What is the cancellation policy?

    Once a service is purchased, it is non-refundable. However, we are happy to transfer the remaining value to another service that is more beneficial to you.

  • Can we meet before my baby is born?

    Absolutely! We are happy to discuss your needs and come up with a plan together. We are available to meet however you are most comfortable- via phone, Zoom, or in person.

  • What will you do during your shift?

    In-person overnight support includes complete newborn care- feeding, diapering, swaddling, soothing back to sleep, & monitoring your baby. We can assist with feeding (breast or bottle), provide newborn education, and be the ultimate resource for your family. We will provide you with a log of all feeds, diapers, and sleep patterns during our shift. We will take care of everything related to baby so you are able to get uninterrupted sleep!

  • I'm breastfeeding. How can you help overnight?

    We can assist with routine breastfeeding sessions, if needed. If you are having breastfeeding challenges, we can help find the proper support needed from a lactation specialist. The Care Team Member will also care for your baby before and after feeding to ensure you get as much rest as possible!

  • How can I feel more comfortable with someone else caring for my baby?

    We are happy to setup a time to talk beforehand and answer any questions you may have. Our Newborn Care Specialists, Postpartum Doulas, Certified Nursing Assistants, and Registered Nurses have received evidenced-based training and are insured. Our RN’s are credentialed by their state’s Board of Nursing. We can provide you with copies of their certifications upon request. We hope to build a trusting relationship and become an extension of your family!